Hi Sam,
Thanks so much for taking the time to review our Tone it Down Conditioner Mini, although I'm sorry to hear that you haven't found this one to be conditioning enough!
May I ask how you are using this one?
I ask as sometimes, it can take a few tweaks in how you use the bar to get the best results for your hair. I've copied below how we recommend using our Conditioner Bars, in case it's helpful (apologies if I'm just reiterating what you already know):
Our bars are very concentrated and only a small amount of product is needed. We recommend thoroughly wetting your hair (and wetting the bar too), gently swiping it just a few times (4-5) - hair won't feel slippery on application the way it will with liquid conditioners, but the silky magic happens when the conditioner is rinsed out.
If you have thick hair, to make applying product on easier, I'd recommend sectioning hair into two or four, and rubbing the bar on each section to make sure there is enough product distributed - in saying this a little goes a long way, so make sure you aren't using too much! 😊
I hope these tips help, but if not please reach out to us at hello@ethique.com and we can talk through our product guarantee, and find you a mini conditioner that offers more nourishment for you!
~ Georgia